MOBILE PHONE
Download and install Fitbit mobile app (if you have not done so) from the Play Store (Android) or the Apple Store (iPhones).
Connect the mobile app to your Fitbit account and grant the necessary permissions.
MESRC.NET
Login to https://www.mesrc.net and proceed to "ESTEP" and connect to your Fitbit account.
Login to your Fitbit account, the same account that you login in your Fitbit mobile application.
Allow MESRC to access to your profile and activity and exercise data.
Verify that your steps are synchronised in the "Daily Steps" tab. Wait a day if you have only started using the app.
Otherwise, your steps should have the step count starting from 1st Nov 2020 if you have already been using the fitness tracker.